February 18, 2025 – 

“The ITAD industry is a growing sector and represents the future of secure destruction,” said Chuck Sowers, President/CEO of DHS Worldwide. “By streamlining operations with Total Recall Envision Software, Proshred has set itself up for continued success and scalability.”

Challenges in SEC & ITAD Operations

Before adopting Total Recall Envision ITAD Software, Proshred faced several operational challenges, including:

• Fragmented Systems – Managing scheduling, billing, inventory, and workflows across multiple platforms led to inefficiencies.
• Limited Visibility– A lack of integration hindered real-time operational insights.
• Complex Inventory Tracking– Monitoring pallets, Gaylords, and individual assets required greater precision.
• Manual Processes– Reliance on manual workflows slowed billing and work order coordination.

Transformative Solutions with Total Recall Envision ITAD

By implementing Total Recall Envision ITAD Software, Proshred achieved major improvements:

• Unified Platform– Centralized scheduling, workflow management, billing, invoicing, and inventory tracking.
• Advanced SEC/ITAD Features– Simplified lifecycle management for pickup requests, recycling, scrapping, and sales.
• Comprehensive Inventory Management – Integrated barcode scanning for real-time tracking of pallets and assets, ensuring accuracy.
• Automated Workflows– Billing and invoicing automation reduced manual efforts and accelerated payments.
• Configurable Work Orders– Streamlined inbound, recycling, and sales operations for improved efficiency.

“Total Recall’s ability to unify workflows, automate processes, and provide real-time insights has enabled us to deliver superior service to our SEC clients while seamlessly scaling our operations,” said Brian Samson, VP of Technology at Proshred.

Key Results & Business Impact

• Operational Efficiency. Streamlined workflows reduced administrative tasks by 35%. Real-time inventory tracking increased accuracy and reduced errors.
• Financial Gains: Automated billing and collections improved payment timelines and supported increased equipment sales. Integrated workflows reduced operational costs, improving profit margins.
• Business Growth: Increased inventory movement capacity by 25%, allowing Proshred to expand services.
• Data-Driven Insights: Unified reporting dashboards enabled faster decision-making and eliminated operational bottlenecks.

A Future of Growth & Innovation

Through its partnership with DHS Worldwide, Proshred has revolutionized its SEC and ITAD operations, demonstrating the power of strategic innovation and automation. With Total Recall Envision ITAD Software, Proshred has established scalable, efficient, and future-ready operations that drive business growth and customer satisfaction.

About DHS Worldwide Software Solutions

DHS Worldwide is a global leader in information management technology, serving commercial, corporate, and governmental organizations. Over 1,500 operations worldwide rely on Total Recall software for Records Management, Secure Destruction, Data Protection, and Digital Imaging solutions. With nearly three decades of industry expertise, DHS Worldwide continues to deliver cutting-edge technology solutions that empower businesses to thrive.

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January 15, 2025 – 

“By maximizing Total Recall’s automation, Proshred achieved unprecedented productivity, empowered their customers, and solidified their industry leadership,” said Chuck Sowers, President/CEO of DHS Worldwide.

Addressing Key Operational Challenges

Before adopting Total Recall Envision, Proshred faced several operational hurdles, including:

• Decentralized Data– Managing multiple databases across locations led to inconsistencies and inefficiencies.
• Manual Workflows– Billing, reminders, and collections required time-intensive manual processes, limiting scalability.
• Limited Customer Tools– Clients lacked self-service options for account management.
• Growth Constraints– Expanding operations demanded a more streamlined, scalable system.

The Total Recall Envision Solution

By implementing Total Recall Envision Shredding Management Software, Proshred transformed its business through:

• Centralized Data– Unified all corporate locations into a single, reliable database.
• Automated Workflows – Streamlined billing, reminders, and collections.
• Enhanced Customer Experience– Launched a self-service portal for 24/7 access to invoices, work orders, and schedules.
• Empowered Leadership – Provided real-time insights with business intelligence dashboards for data-driven decisions.
• Optimized Mobile Capabilities – Equipped field teams with mobile tools for real-time work order updates.

“With Total Recall Envision Software, we’ve streamlined our processes, empowered our clients, and set the stage for scalable growth,” said Brian Samson, VP of Technology at Proshred. “The results have exceeded our expectations.”

Key Outcomes & Business Impact

• Operational Excellence: Consolidated all corporate locations into one system, reducing administrative and IT tasks by 40%. Automated invoice processing, allowing staff to focus on higher-value activities.
• Financial Efficiency: Improved cash flow through automated collections and credit card processing. Advanced aging filters enabled faster resolution of outstanding balances.
• Enhanced Customer Engagement: Self-service portal reduced customer support requests by 20%. Real-time service calendars and work order downloads improved transparency and satisfaction.
• Data-Driven Leadership: Business intelligence dashboards increased route efficiency by 15%. Leadership gained real-time visibility to address service gaps proactively.
• Scalability for Growth: Unified systems established a repeatable, scalable process across all locations.

Continued Expansion

Following a successful corporate rollout, Proshred’s franchise locations have begun migrating to Total Recall Envision, with multiple locations already completing the transition.

About DHS Worldwide Software Solutions

DHS Worldwide is a global leader in information management technology, serving commercial, corporate, and governmental organizations. Over 1,500 operations worldwide rely on Total Recall software for Records Management, Secure Destruction, Data Protection, and Digital Imaging solutions. With nearly three decades of industry expertise, DHS Worldwide continues to deliver innovative solutions that drive efficiency, security, and profitability.

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FOR IMMEDIATE RELEASE:

Long Beach, N.Y., Feb. 24, 2025 – ShredMetrics, LLC^Ⓡ, an i-SIGMA Corporate Partner Member, announced today the launch of ShredMetrics Management Services (SMMS), virtual office support specifically for businesses in the data destruction industry. SMMS is a new service offering that can be tailored for Q-Shred Shredding Management Software^Ⓡ users.

SMMS allows for the partial and full outsourcing of regular and shredding-specific business operations including commercial vehicle routing, sending certificates of destruction, processing invoices, preparing monthly statements, settling credit card payments, posting to QuickBooks Online, generating executive reports, and more. The full launch of these services comes after two years of beta testing. Steven Innerfield, CSDS, Founder and Chief Technology Officer for ShredMetrics stated that they wanted to ensure this was something the market could benefit from and that their team could deliver these services well. They now have case studies of successful implementations that make them confident that others will benefit from SMMS.

“Over the years we noticed that many shredding businesses have challenges keeping up with the paperwork and administrative tasks,” Innerfield shares. “Some struggle to bill quickly, get Certificates of Destruction out promptly, or strategically route their trucks to reduce expenses. While Q-Shred software helps alleviate a lot of these burdens, companies still need someone to manage it. We realized they don’t always have that, but that’s where we can help and at a fraction of the cost.”

SMMS is known as business processing outsourcing (BPO) – “contracting an external service provider to fulfill a business function or process,” as defined by Amanda Downie, Editorial Content Strategist for IBM, in the article, What is business process outsourcing (BPO)? (https://www.ibm.com/think/topics/business-process-outsourcing). She goes on to share that, “Generally, companies outsource non-core business functions—tasks that, while essential to the business, are not part of its core value proposition.” When looking at the benefits of BPO, Downie states, “Companies have outsourced functions mainly to cut costs, save time, and improve performance… [Though], there is now an increased focus on access to technology and expertise that are not available in-house.”

Innerfield couldn’t agree more. He says, “SMMS offers operational efficiency by providing scalable support to shredding companies of varying sizes, from those just starting out to experts using the latest technology within the industry. This way, their staff can focus on data destruction and sales. It just makes sense.”

Learn more about ShredMetrics Management Services (SMMS) at: https://shredmetrics.com/shredding-management-software/

About ShredMetrics

ShredMetrics, LLC^Ⓡ (https://shredmetrics.com/) provides Q-Shred Shredding Management Software^Ⓡ and ShredMetrics Management Services (SMMS) virtual office support specifically for data destruction companies. It was founded in 2020 after its owners sold their own shredding company and sought to share their tools and experience with others in the industry. They then won the Operational Impact Award from the International Secure Information Governance & Management Association (i-SIGMA) two years in a row. ShredMetrics differs from other providers as they specialize in scalable, custom-fit options with a mission to “help shredding companies find lost profits” and fix broken or unnecessarily expensive office operations.

Contact:

Steven Innerfield, CSDS

(516) 738-5225

Info@ShredMetrics.com

###

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FOR IMMEDIATE RELEASE

Annex.com Enables Record Centers to Win Customers 24/7 with Global E-Commerce Access

[Irvine, CA] — December 12, 2024 — Annex.com, developed by O’Neil Software, an i-SIGMA Corporate Partner Member, empowers service providers to grow their business around the clock. Annex.com enables record centers to attract, engage, and secure new customers around the world through its intuitive online platform.

Win Customers Anytime, Anywhere

Through Annex.com, record centers can extend their reach beyond geographic and time-zone limitations. Businesses seeking records management services can search, compare, and purchase offerings at their convenience—whether during regular business hours or in the middle of the night. This 24/7 accessibility maximizes the chances of converting potential customers into long-term clients.

For example, a law firm in Europe working late can discover and book services from a U.S.-based record center using the Annex.com platform. The transaction occurs seamlessly, without the need for phone calls, emails, or waiting for the next business day.

Expand Your Global Presence

Annex.com connects record centers with customers across borders so they can showcase their capabilities to a global audience, making it easier to secure national and international accounts.

For instance, a multinational healthcare organization needing consistent records storage solutions across multiple U.S. states can find and engage with providers through Annex.com. This streamlined process opens the door to high-value contracts that might otherwise have been inaccessible.

Key Benefits for Record Centers

Win Customers 24/7: Annex.com allows record centers to gain customers at any time of day or night, turning every hour into an opportunity for business growth.

Global Reach: Expand your visibility beyond local markets, connecting with customers looking for reliable records management solutions across the country or around the world.

Increased Competitiveness: Showcase your services alongside others in the marketplace, offering transparent pricing and access that help you stand out in a crowded industry.

Risk-Free Growth Opportunity

Joining Annex.com is free for record centers using the O’Neil Software hosted solution. Providers benefit from a transaction-based model, ensuring they only pay for business generated through the platform. This no-risk approach provides a cost-effective way to grow their business and attract new clients.

“Annex.com transforms how record centers compete and win in the modern e-commerce era,” said Aaron Ryssemus, CEO of O’Neil Software. “By enabling customer to find and purchase from providers thought their smartphone or computer places service provider products and services front and center when the customer is looking to purchase services.”

About Annex.com

Annex.com, developed by O’Neil Software, is a cloud-based e-commerce marketplace connecting businesses with independently managed record centers and shredding providers. Backed by over 40 years of expertise, O’Neil Software is a global leader in records and information management solutions, serving businesses in more than 88 countries.

To learn more or to schedule a demonstration, visit Annex.com.

###

Contact information

Pete Kreiser

Vice President, Marketing

916-995-1913

pete@annex.com

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Barrie, ON — BINS4 Shredding Inc., an i-SIGMA Corporate Partner Member and provider in the document destruction industry, is proud to announce its inclusion in the prestigious list of Canada’s Top Growing Companies for 2024. The company ranked in the top 100, as recognized by The Globe and Mail’s Report on Business. This list highlights the top businesses driving growth across Canada and will be featured in the October 2024 edition.

“We are thrilled to be recognized among Canada’s top growing companies,” said Cory Layes, General Manager. “This achievement is a testament to the hard work, dedication, and innovation of our entire team. Over the last three years, we’ve achieved over 400% growth, driven by our strong company culture, product innovation, and our deep understanding of customer needs.”

For media inquiries or further information, please contact:

Cory Layes, General Manager   cory@bins4shredding.com    855-792-4050

BINS4 Shredding Inc. is a provier in the document destruction industry with over 100 years of combined experience, specializing in secure and efficient disposal solutions. With a commitment to excellence and client satisfaction, the company has consistently set the standard for secure document destruction services.  Visit bins4shredding.com for more information.

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i-SIGMA is proud to announce Flashpack Dominicana has been awarded NAID AAA and Privacy+ Certification, making it the first Dominican Republic-based company to do so. Read the full press release from Flashpack Dominicana below:

EL NUEVO DIARIO, SANTO DOMINGO – Flashpack Dominicana highlighted that it received PRISM Privacy+ certifications from the International Secure Information Governance & Management Association (i-SIGMA). This certification validates document storage and digitalization processes, in addition to the NAID AAA certification that endorses secure document destruction operations.

Both certifications are awarded after exhaustive audits that guarantee that the equipment, systems and procedures comply with the most demanding industry standards and globally recognized data protection regulations, including GDPR, HIPAA and other relevant legislation.

“These certifications position us as the first company in the country and in the Caribbean region to achieve this feat and it opens the doors to the international market, including companies and agencies of the United States Federal Government,” the company said.

He also said that these certifications confirm Flashpack’s commitment to the organization, and the confidentiality, integrity and security of the documents that have been delivered to them for safekeeping, digitalization and shredding.

About Flashpack Dominicana

It is a locally owned company, a leader in the country in the areas of document management, custody, digitalization and shredding.

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The AIGP certification is a mark of excellence, signifying that Daniel has demonstrated a deep understanding of AI ethics, risk management, regulatory compliance, and governance. As AI continues to transform industries across the globe, this certification ensures that CSR is well-equipped to navigate the complexities of AI integration, ensuring that our solutions are both innovative and responsible.

“We are thrilled to celebrate Daniel’s accomplishment,” said Ross Federgreen, CEO. “As an AIGP, Daniel will play a crucial role in helping our Channel Partners leverage AI technologies in a way that aligns with their strategic goals while safeguarding against potential risks. This certification underscores our commitment to maintaining the highest standards of AI governance, ensuring that our Channel Partners and their clients can confidently embrace AI-driven solutions.”

An AIGP can significantly benefit businesses by guiding the responsible integration of AI into their operations. With expertise in ethical considerations, risk management, and compliance, an AIGP can help organizations develop AI strategies that enhance productivity and innovation while ensuring adherence to legal and ethical standards. This balanced approach allows businesses to harness the full potential of AI, fostering growth and competitive advantage while mitigating risks.

The addition of an AIGP-certified professional to the CSR/uRISQ team enhances our capability to support our clients through every stage of AI adoption. From initial strategy development to implementation and ongoing governance, Daniel ’s expertise will ensure that AI initiatives are not only effective but also align with the ethical and regulatory demands of today’s business environment.

For more information about CSRPS developer of the uRISQ suite of tools and services please visit uRISQ.com or contact Daniel Federgreen at Dfedergreen@csrps.com

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For Immediate Release

May 6, 2024
CONTACT:
Megan Kuhn
Megan@ShredExperts.com
(989) 752-4200

[Saginaw, Michigan]-May 6, 2024- Shred Experts, LLC, an i-SIGMA Service Provider Member Company specializing in document, hard-drive, and non-paper media destruction, is proud to announce national certification as a Women’s Business Enterprise by the Great Lakes Women’s Business Council, a regional certifying partner of the Women’s Business Enterprise National Council (WBENC). WBENC Certification is the gold standard for women-owned business certification in the United States.

“Shred Experts is proud to add this accreditation to our company in our twenty first year of business. As a proud female business owner over the past twenty­ one years, I look forward to the ability to connect with other women who are raising the bar for women in business, and laying the foundation for future female business owners, and women in leadership. -Rosien Watkins, Owner’

The WBENC standard of certification implemented by the Great Lakes Women’s Business Council is a meticulous process, including an in-depth review of the business and a site inspection. The certification process is designed to confirm the business is at least 51 % owned, operated, and controlled by a woman or women, and that the business has appropriate structure and strategic business planning and implementation in place.

By including women-owned businesses among their suppliers, corporations and government agencies demonstrate their commitment to fostering diversity and the continued development of their supplier diversity programs, which in turn empowers women as leaders and brings about a more diverse, balanced, and sustainable economy.

WBENC Certification combined with professional development and engagement in the WBENC network provides unsurpassed opportunities year-round, both virtually and in-person, for women-owned businesses to grow and expand their business and innovation through events, programming, and connections with major corporations and other WBEs.

To learn more about Shred Experts, LLC, please visit www.ShredExperts.com.

About WBENC:

Founded in 1997, WBENC is the nation’s leader in women’s business development and the leading third-party certifier of businesses owned and operated by women, with more than 18,000 certified Women’s Business Enterprises, 14 national Regional Partner Organizations, and more than 500 Corporate Members, most of which are Fortune 500. Thousands of corporations representing America’s most prestigious brands, as well as many states, cities, and other entities, look for and accept WBENC Certification. Through the Women Owned initiative, WBENC also is a leader in supporting consumer-oriented female entrepreneurs and those who do business with them by raising awareness for why, where and how to buy Women Owned. For more information, visit www.wbenc.org and www.buywomenowned.com.

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The expansion will not only increase the physical size of the facility but also improve American Baler’s ability to serve its employees and customers with innovation, safety, quality, and efficiency improvements. It will increase available capacity for fabrication, production, and assembly with an eye on the reduction of equipment and parts lead times. The project will be carried out in three phases. The initial phase will include site and utility preparation, construction of the new addition, and installation of overhead cranes. Subsequent phases will include the installation of state-of-the-art steel processing equipment along with workflow enhancements to optimize material movement throughout the plant.

General Manager Nathan Kuhl is looking forward to turning this expansion project from a concept into reality. He states “Project planning began nearly 18 months ago, and I am grateful that Avis Industrial has the confidence to continue investment in our Bellevue Ohio facility, operation, and staff”.

D.J. VanDeusen, president of Recylcing & Waste Equipment Division of Avis Industrial, added “This expansion project is a testament to the accomplishments of the entire American Baler team and thedemonstrated loyalty of its customers to rely on American Baler for their recycling equipment needs.”

As American Baler Company steps into its 80th year, it remains as committed as ever to its mission of producing the highest quality products in its class and offering unmatched customer service. The expansion of the Bellevue facility is a testament to this commitment and its ongoing pledge to call Bellevue home.

For more information, visit www.americanbaler.com.

Established in 1945, American Baler Company is one of the oldest and most respected baler manufacturers in the world. American Baler Company is a proud member of the Recycling & Waste Equipment Division of Avis Industrial which includes American Baler, Harris Equipment, and International Baler.

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Raleigh North Carolina, February 1, 2024

Screenpod & 3R-Machinery by Shred-Tech Announce Exclusive Partnership for Distribution in North America. 3R-Machinery will be distributing the Screenpod range of density separation, dust control, and recycling machines many of which will complement the current 3R machinery lineup and enrich our green initiative.

Established in 2013, Screenpod produce a comprehensive portfolio of unique & innovative products for the global recycling industry. Tailored for enhancing your existing machine operations, specialty items such as the dust cannon, PortaVac, and Airvac are meticulously crafted to elevate cleanliness, safety, and efficiency.

The collaboration between 3R-Machinery and Screenpod brings together two dedicated recycling industry entities, each known for their commitment to service, quality, innovation, and customer success. This strategic alliance aims to leverage the unique strengths of both companies, providing clients with state-of-the-art solutions for efficient waste handling, recycling, and material processing.

Key Highlights

Comprehensive Waste Solutions:

This partnership enables the integration of 3R-Machinery’s robust waste management equipment with Screenpod’s advanced material separation technologies. Clients will benefit from a comprehensive suite of solutions that streamline waste handling and reduction processes, improve recycling efficiency, and minimize environmental impact.

North American Market Access:

The combined presence grants 3R-Machinery a larger product assortment and Screenpod expanded market access for their innovative solutions. Clients throughout North America can now access a broader range of high-quality products and services to meet their waste management needs.

Shared Commitment to Sustainability:
Both companies share a commitment to environmental stewardship. The partnership will focus on distributing eco-friendly solutions that contribute to the reduction of waste and promote a circular economy.

“We are thrilled about this partnership and the potential it holds for revolutionizing waste management. By combining our expertise with Screenpod’s cutting-edge solutions, we aim to set new industry standards, build new and lasting relationships, and contribute significantly to a more sustainable future.”
Allen Hyman – 3R-Machinery Business Manager

“This collaboration is a testament to our shared vision of advancing material processing solutions globally. We are excited about the impact our joint efforts will have on the industry, promoting efficiency, innovation, and responsible waste management practices.”
Leon Connolly – Screenpod Sales Manager

Both companies are excited about the possibilities this collaboration brings and look forward to substantial growth in the near future.

For media inquiries or further information, please contact:
Ben Street
Marketing Manager
bstreet@shred-tech.com

About 3r Machinery | 3R-Machinery is the proud distributor of high-quality industrial machines in North America, dedicated to powering the shredding equipment and heavy equipment industry from coast to coast. As a division of Shred-Tech, the mobile and industrial shredder manufacturer with the largest global footprint, 3R-Machinery helps to grow and serve the shredding and recycling industry across North America with not only high-power shredding solutions, but also complete service and support for our dealers.
To learn more visit https://3rmachinery.com/about-us/

About Screenpod | Established in 2013, Screenpod Design & Manufacturing produce a comprehensive portfolio of unique & innovative products renowned for their outstanding performance and durability at our headquarters in Dungannon, Co. Tyrone.

From humble beginnings, we have rapidly gained an acclaimed name for our exceptional range of machines and continue to build upon this foundation by striving forward with relentless research and development to further forge our reputation for creating world class products.
To lean more visit https://www.screenpod.co.uk/about-screenpod/

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